HD Supply Facilities Maintenance Canada
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Customer Services: 1-800-782-0557 | Email: [email protected]

Free, Next-Day Delivery*
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Return Policy

We accept product back up to 90 days from the date of purchase. To return merchandise, call us at 1-800-782-0557 and we'll provide you with a Return Authorization Number (RA#) and arrange for your item to be picked up. Merchandise must be returned in unused, like-new conditions with a preauthorized RA# or credit cannot be issued. In case of an error such as damaged, shortage or surplus items, claims must be reported within 7 days of delivery. In certain cases, a restocking fee may apply.

Some items cannot be returned to HD Supply. These include:

  • Non-stocked, special order, or factory direct items
  • Warranty items
  • Items that have a gas-powered engine
  • Hazardous materials
  • Tinted paint

Please call 1-800-782-0557 to arrange a pickup and obtain a Return Authorization Number (RA#). Please use the original packaging materials, if possible.